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Emirates Integrated Telecommunications Company Reports Q3 2023 Results

DUBAI: Emirates Integrated Telecommunications Company PJSC (EITC) announced its financial results for the quarter-ended 30 September 2023, with net profit that soared by a remarkable 57.7 percent to AED 504 million, its highest quarterly level over the last three years.

The sustained demand for postpaid mobile and fixed services resulted in service revenues growth of 5.5 percent, pushing the total quarterly revenues to AED 3.3 billion. EBITDA rose by 13.8 percent to AED 1.48 billion and operating cash flow increased by 65.1 percent to AED 956 million.

Operating highlights

  • Our mobile customer base grew 9.4 percent year-over-year to 8.1 million subscribers, demonstrating our ability to retain and attract new customers through the provision of innovative products, services and solutions. The rising demand from the enterprise sector for mobile services coupled with steady growth in the consumer segment delivered a ninth consecutive quarter of postpaid net-additions (32,200) with total postpaid subscribers reaching 1.6 million. Our prepaid customer base grew 9.2 percent year-over-year closing at 6.5 million customers, driven by attractive and unique offerings.
  • Our fixed customer base continues its double-digit growth reaching 573,000 broadband customers. Our broadband strategy built around offering various means of access consistent with our customer needs supported a 12.4 percent year-over-year growth and an addition of over 13,000 customers over the quarter.

Financial highlights

  • Revenues grew 3.7 percent to AED 3,291 million. Mobile service revenues continue to grow at a steady pace, recording a 5.7 percent growth to AED 1,525 million. Fixed services revenues were at AED 939 million, registering another quarter of consistent growth at 5.3 percent. In aggregate, service revenues increased 5.5 percent to AED 2,464 million. Other revenues recorded a slight decline of 1.5 percent to AED 827 million due to lower hubbing and handset revenues partially offset by the growth in roaming and ICT service revenues.
  • EBITDA was at 1,483 million, representing an increase of 13.8 percent year-over-year. The important growth in EBITDA was primarily driven by higher service revenues and an improved gross margin resulting in particular from a better revenue mix and the favorable impact of optimising our content strategy. EBITDA improvement was also the result of our ongoing commitment to cost optimisation and operational efficiency, which led to a 2.8 percent reduction in Opex.
  • Net Profit jumped 57.7 percent to AED 504 million primarily due to higher EBITDA, higher interest income and one-off reversal.
  • Capex spend was at AED 527 million (capital intensity of 16.0 percent). We continue to direct the majority of our spend towards 5G deployment to enhance indoor coverage, our ongoing IT transformation and the expansion of our fibre network.
  • Operating free cash flow (EBITDA – Capex) was up 65.1 percent at AED 956 million following EBITDA growth and the normalisation of Capex.


Financial summary

AED million Q3 2022 Q3 2023 change
Revenues 3,175 3,291 3.7 percent
EBITDA 1,303 1,483 13.8 percent
Net Profit 319 504 57.7 percent
Capex -724 -527 -27.1 percent
Capital intensity 22.8 percent 16.0 percent 6.8pp
Operating free cash flow 579 956 65.1 percent

Fahad Al Hassawi, CEO said: “We were able, once again, to deliver an excellent quarter recording growth on all our financial and operational KPIs and to report the highest quarterly net income over the last 3 years. This outstanding financial and operational performance reflects the disciplined execution of our strategy, our commercial dynamism and the continuous innovation that we have been bringing to the market.

Fahad Al Hassawi – CEO EITC

During this quarter, we have been very active pushing further the deployment of our 5G network which reached 98.5 percent coverage and is now transporting significant part of our traffic. We continued innovating through the products and services we offer, which now includes the Business Starter offering and Esaad promotions. We also continued expanding our partnerships with the government and private sectors, such as MOHRE and GoDaddy. By end of the quarter, we added 85,700 mobile customers, 32,200 postpaid and 53,500 prepaid, and 13,800 fixed customers.

The growth of our quarterly service revenues at 5.5 percent, coupled with a rigorous management of our cost base allowed us to register a double-digit growth on all our major profitability KPIs: 13.8 percent on EBITDA, 65.1 percent of operating cash flow and 57.7 percent on net profit. We continue to invest in our IT infrastructure and 5G rollout to enhance our customer experience and to create and unlock shareholder value while conducting our transformation journey towards a leading digital telco.”


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